Refund policy

Last updated: 6 September 2026

Made-to-order products

Each POSTSKIP tee is printed for your order. We do not offer change-of-mind returns or exchanges for an incorrectly chosen size or colour. Check the garment measurements on the product page before ordering.

Damaged, defective or incorrect items

Please contact us promptly through our contact form, ideally within 30 days of delivery, with your order number and a description of the issue. We may request clear photos to assess the problem. We will arrange an appropriate remedy, such as a replacement or refund, for a confirmed manufacturing defect, damage or incorrect item.

The 30-day reporting request helps us resolve supplier claims promptly; it does not remove any rights or remedies available under applicable law. Do not send an item back unless we provide return instructions.

Cancellations and changes

Contact us as soon as possible if you need to cancel or change an order. We can only confirm changes before the order has entered production. An order cannot be guaranteed cancelled simply because a request has been submitted.

Refunds

Approved refunds are returned to the original payment method. Your payment provider may need additional time to post the credit. Nothing in this policy limits your applicable statutory consumer rights.